Effective Date: January 10, 2024Address: 734 Grove Street, Charlotte, NC 28202, United StatesContact: [email protected]
arboresq.top ("we," "us," or "our") operates a fantasy treehouse-building game platform focused on magical forest exploration, customizable treehouses, and whimsical adventure quests. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, games, and related services (the "Services"). By using the Services, you consent to the practices described herein.
1. Information We Collect
Personal Information: Account registration requires your email address, username, and encrypted password. Optional details include your favorite tree type (e.g., enchanted oak, crystal pine) and preferred adventure focus (e.g., exploration, building, questing). For in-game purchases (e.g., magical decor, tree upgrades, premium quests), we collect payment information via third-party processors (Stripe, PayPal), which are not stored on our servers.
Gameplay & Technical Data: We automatically collect treehouse build metrics, quest completion logs, exploration progress, device specifications (model, OS, battery life), IP address, and session duration. We also track player design choices to refine building mechanics and quest design.
Cookies & Tracking Technologies: Essential cookies enable account login, save game progress, and store forest preferences. Non-essential cookies (for analytics via Google Analytics) are used to measure user engagement and identify popular treehouse designs, with your explicit consent.
2. How We Use Your Information
To create and manage your account, authenticate access, and deliver core Services (e.g., cross-device progress sync, friend treehouse visits).
To process purchases, deliver virtual items, and resolve payment-related issues.
To analyze gameplay data to fix bugs (e.g., decor placement glitches), adjust quest difficulty, and develop new fantasy-themed content aligned with player preferences.
To communicate with you (e.g., new quest releases, seasonal forest events, support responses) via email or in-app messages.
To enforce our Terms of Service and prevent fraudulent activity (e.g., unauthorized access to premium quests).
3. Disclosure of InformationWe do not sell or rent your personal information. We may share information:
With third-party service providers (e.g., cloud hosting via Amazon Web Services, payment processors, analytics platforms) that assist in operating the Services, bound by confidentiality agreements.
To comply with legal requirements (e.g., subpoenas, court orders) or protect our rights, property, or safety, or that of our users or the public.
In the event of a merger, acquisition, or asset sale, where your information may be transferred as part of the transaction (with prior notice to you).
4. Your Rights & Choices
You may access, update, or delete your personal information via your account settings. For permanent account deletion, contact [email protected].
You can manage cookie preferences through your browser (disabling non-essential cookies will not impact core gameplay functionality).
You may opt out of marketing communications by clicking "unsubscribe" in emails or adjusting notification settings.
5. Data Security & RetentionWe implement industry-standard security measures (end-to-end encryption, secure servers, regular security audits) to protect your information from unauthorized access. Personal information is retained for as long as your account is active or as required by law. Gameplay data is retained for 18 months after account deletion to maintain treehouse progress records and content improvement analytics.
6. Children’s PrivacyThe Services are intended for users aged 9 and older. We do not knowingly collect personal information from children under 9. If we become aware of such collection, we will delete the information promptly. Parents/guardians may contact us to verify or delete their child’s data.
7. Changes to This PolicyWe may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date. Your continued use of the Services after changes take effect constitutes acceptance of the new policy.